One of the largest “hidden costs” of remote data capture is the cost of training investigational sites and internal system users. The best way to minimize this cost is to make the system so intuitive that it requires very little participant training at all. This is one of our greatest strengths.
We have made our largest investment in creating a clinical data collection and management system that is “walk-up” friendly. The intention being that informed users could walk-up to the system and start using it with little or no training.
In reality, all users must receive system training in order to maintain compliance with applicable federal regulations and GCP/GMP guidelines. The most successful training is that which is customized to meet the particular requirements of your study. We offer on-site training, web-based training, as well as study design and administrator training at our state-of-the-art facilities in Portsmouth, NH. We can even use your study eCRFs to ensure that the training is relevant to your users.
Fortunately for our clients, investigational site training can be accomplished during site initiation visits by field clinical monitors (no specially trained personnel or additional site visits required), or via structured, documented, web-based training methods. This keeps deployment costs low and user-acceptance high.